Help Center

Delievery destinations:

• At the moment, we only deliver across the Maltese Islands! We intended to expand throughout Europe in the coming months!

Delivery times:

• Local orders take 3 business days to be delivered to you.
• At the check out, the client is directed to indicate a date and time after the three business days, upon which delivery will be effected.
• Normal Deliveries to Gozo are done every Wednesday.

Shipping cost:

• Orders over €35 will have free shipping.
• Orders up to €35 will have a €5 charge. Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

• We accept secure payments via PayPal. 
• Cash on Delivery is available as well.
• We also accept Revolut Payment for orders chosen as Cash on Delivery.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 14-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email sales@tattargakennels.com with the subject 'Returns' and include your order number, name and the reason for the return. We will then arrange for one of our staff to pick up the item at an agreed time.
• We cannot offer refunds or exchanges on food, treats or any edible items which have been opened due to strict health policies.
  

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within X business days.

Our support team is always happy to guide you at any step!