Refund policy

Your 100% satisfaction is important for us. We offer a 14 -days Return & Exchange Policy:

• If a product gets damaged or was faulty upon delivery - we offer a 100% refund.
• Timing: we have a 14-days Return & Exchange Policy since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
• For returns, please email sales@tattargakennels.com with the subject 'Returns' and include your order number, name and the reason for the return. We will then arrange for one of our staff to pick up the item at an agreed time.
• We cannot offer refunds or exchanges on food, treats or any edible items which have been opened due to strict health policies.