At the moment, we only deliver across the Maltese Islands! We intended to expand throughout Europe in the coming months!

Delivery times:

• Local orders take 3 business days to be delivered to you.
• At the check out, the client is directed to indicate a date and time after the three business days, upon which delivery will be effected.
• Normal Deliveries to Gozo are done every Wednesday.

• Local orders take 2/3 business days to be delivered to you.
• At the check out, the client is directed to indicate a date and time after the three business days, upon which delivery will be effected.
• Normal Deliveries to Gozo are done every Wednesday.

• Orders over €50 will have free shipping.
• Orders up to €50 will have a €5 charge. Full price will be displayed at checkout. 

• We accept payments through both Stripe and PayPal. You can choose your preferred payment method during checkout.

• Absolutely! We take security seriously. Both Stripe and PayPal use industry-standard encryption to protect your payment details.

• Yes! When you select Stripe as your payment method, you can use your credit card directly without needing a PayPal account.

• If your payment fails, please double-check your card details or contact your bank. You can also try an alternative payment method.

• Yes, we do. If you’re not satisfied with your purchase, we’ll process a refund according to our refund policy. Just reach out to our customer support.

• Stripe payments usually process instantly, while PayPal payments may take a few minutes. If you encounter any delays, feel free to contact us.

• We want you to be 100% satisfied with your purchase. Our policy includes:

• 30-day return period: If a product is damaged or faulty upon delivery, we offer a full refund.
• 14-day window: You have 14 days from the day of item receipt to initiate a return or exchange.
• Eligibility: Goods must be unopened, unused, undamaged, and accompanied by proof of purchase.
• How to return: Email us at sales@tattargakennels.com with the subject ‘Returns,’ including your order number, name, and reason for return. We’ll arrange for item pickup.
• Exceptions: Unfortunately, we cannot refund or exchange opened food, treats, or edible items due to strict health policies.